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DIRECT DEBIT FORM



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Instruction to your bank or building society to pay by Direct Debit

Service user number:
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The 1st date of collection will be on or just after the 15th of the following month. If there are any changes to the date, amount or frequency of the Direct Debit, we will always give you 10 working days’ notice in advance of your account being debited. The Company name that will appear on your bank statement is Home House Ltd.

Direct Debit Guarantee

The Direct Debit Guarantee

  • This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits
  • If there are any changes to the amount, date or frequency of your Direct Debit Home House Ltd will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request Home House Ltd to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
  • If an error is made in the payment of your Direct Debit, by Home House Ltd or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society – If you receive a refund you are not entitled to, you must pay it back when Home House Ltd asks you to
  • You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.