THERE’S NO PLACE LIKE HOME
Thank you to our wonderful and valued members for your continued loyalty. We are truly grateful for the overwhelming support we have received throughout this time and for the many kind messages we have received. You will find it’s still the same wonderful place as before, but with a few changes to help all of our members and staff feel as safe and comfortable as ever. Please help us to stop the spread of COVID-19 by continuing to follow our policies and guidance when you visit. Thank you so much in advance for your support and cooperation.
Updated Monday 19th July
Although the restrictions are lifting as of Monday 19th July, the health and wellbeing of our members, guests and team will remain our highest priority. Face masks are no longer mandatory for our guests or our team, however please feel free to wear a mask if you would prefer to do so. Both social distancing will be relaxed, with dancing once again allowed (if you can remember how!). The rule of six will be no more and we can welcome larger groups of up to 8 dependent on the table plan of the restaurant and bar. We can now welcome groups of mixed households
Certain measures will remain in place for the time being, as we do what we can to stop the spread of the virus and for the comfort of our guests:
We will continue with our additional cleaning regimes, sanitising common touchpoints such as door handles and lift buttons regularly. Sanitiser stations will remain and hand sanitiser will be available on tables throughout the House. Our team members will continue to complete two lateral flow tests a week. We ask that if you have tested positive for Coronavirus or are suffering with any symptoms, you postpone your visit.
As we are emerging from lockdown and restrictions, we understand that everyone will be moving at different paces and we would greatly appreciate it if you could help support us by being as considerate as possible to fellow members, guests and our team whilst visiting the House over the coming months.
MEMBER & STAFF SAFETY
The safety of both our staff and members remains our top priority and we have implemented a number safety precautions throughout to ensure you feel safe at Home.
STEP 4: MONDAY 19TH JULY
We are delighted to be returning to a sense of normality with certain measures remaining for your comfort, safety and confidence.
HOW TO USE YOUR LEVY CREDIT
We truly appreciate your continued loyalty throughout this time and have granted each member a levy credit equal to the subscription fees you have paid during the period Home House has remained closed.
Your levy credit is immediately available on your new membership card.
Your credit can be used throughout the house including food & beverages and bedroom bookings with the exception of members events and personal training sessions. Please note that our system does not enable service charge to be deducted from your levy credit. We kindly ask you to make your voluntary service charge payment via other means. Your generosity is always greatly appreciated by the team.
QUESTIONS AND SUPPORT
As always, our team are on hand to answer any questions you may have.
We look forward to welcoming you Home.